First be sure it hasn’t actually been delivered to your home, check around all the entrances, sometimes postal carriers try to protect your package by putting it someplace where it … We’re new to amazon selling. For example, this could happen if Even when it was suspected that porch pirates stole the package, I filed a claim and both times USPS paid Now it says it is still in the usps facility with the same scan. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was Also the post office uses GPS when they deliver so you can also call their post office and see where it is. Hi there - this is the second complaint I’ve received in a week where a customer has not yet received the order despite USPS tracking indicating that it has been delivered. Most vendors, I have found will replace the item I’ve been over and over this with Amazon. What do you do when USPS shows package delivered and buyer says it was not. Is there a reason why this happens? Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. I checked my doorstep and mailbox but no package? It's a customer's package. WTF?! No package at front door either. Your package is most likely in a Parcel Locker box in a cluster mailbox. b/c the package says delivered I have nothing other than my word that the package is missing and I'm not sure if I can even get a The USPS is in a state of pandemonium right now. It was a … Something doesn't seem right. Let’s start by saying that your seemingly missing package may not have been stolen or improperly scanned by the USPS. 17TRACK is the most powerful and inclusive package tracking platform. In the last case I dealt with after shipping out a replacement the pkg arrived 2 days after it showed as being delivered. Usps delivery confirmation is so unreliable i don’t even look anymore half the time. July 27, 2013 SEATTLE, WA Delivered July 27, 2013 SEATTLE, WA OUT FOR DELIVERY July 27, 2013 SEATTLE, WA SORTING/PROCESS … I DID receive two other items on the same day, that I bought from other ebay sellers. They lost my $1600 PC!!! Widespread shipping delays mean millions of packages won’t arrive in time for Christmas.Reporting in the Philadelphia Inquirer found facilities so full it’s difficult to walk, packages sitting in trailers because there’s no room to unload them, and pre-Thanksgiving postmarks remaining undelivered. Here are several tips. I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. Has this happened to anyone? Any customer whose package was delivered by the USPS, and did not sign for it, can get a full refund if they call Amazon and say they didn’t receive it. A customer just sent me a message through amazon that they haven’t received their package. Package had tracking. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. Any Suggestions and modifications are appreciated. I don't know what's going on, and i can't request a claim because UPS says it has to be 24+. When I put in the tracking number on the Post Office's website, it says it was delivered on 12/24. Learn where to find your parcel number and track your package throughout its journey. Ironically, when I got that package, the original package was delivered at the same time. I have a package that has been in transit since 9am 2/8/2016 that's after they "mistakenly" sent it to the wrong city. I ordered off eBay; nothing expensive. They said they delivered it 30 mins ago but, I never heard a knock or anything, and they didn't leave it at the front office. I called the main company number, my post office If the package was lightweight look around the yard since a … I had this happened to my package once. …A package was delivered 2 days ago but today I get a “Where’s my stuff” message from the customer saying that USPS tracking says delivered but they never got it… (At the risk of repeating myself…) I will never understand. So i waited until Monday since Sunday is a day off, but still no package! UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. The USPS tracking info says it was delivered, but I never got it. In my neighborhood, we got mailmen that are very lazy and will not look at the apartment number or the street number and my package (texted to me that it's delivered) and I may get it because it was sent to the rental office by the neighbor. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. Today (1/8) the customer messaged me saying that they still hadn't received the package. I recently bought a bicycle part (not expensive, worth around $10). Many apartment complexes use cluster mailboxes (as do developed areas of similarly styled homes) that are made up of many regular mail receptacles. USPS online says the package was delivered when it actually never was! If you are waiting for a package from the USPS, there is probably some excitement in anticipating the arrival of your package. Tracking data says the package was delivered on 1-6-2018. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. Is anyone else experiencing this issue? I'm very concerned. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customer’s “parcel locker.” I have no idea what a parcel locker is, and there’s no mention of a parcel locker on the order. He did tell me usually packages show up in the evening so that helped a little but still. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. What Customer says via eBay message, on 1-7-2018 'not received'. I shipped a package to a customer on 12/21. There are many things you can do to help customers. Ontrac says delivered but no package reddit Since it's a tracked package you can get the certificate of delivery right from the tracking page, name of receiver and signature. This is my standard reply. If it were a UPS or FedEx package, it would seem fine, but considering the mail has been delivered, and the tracking information says it's out for delivery. “Yes, my information shows, via the tracking number, that it was delivered to the address given. Sometimes tracking says "delivered" but the Etsy package was not delivered. So i filed a case on the seller on Jul 29, 2013. It literally means that USPS has handed your package to another agent (who is not part of USPS) to perform the final delivery to your destination location. This is what I send them? USPS says delivered, I phone my guy and he hasn’t received it. A package showing as “delivered My First thing to do is to look around, the options for delivery locations are limited so check all the doors, carport/garage, ect. 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